Shipping

How long will my order take to arrive?
  • In the UK, dispatch occurs within 2 working days of placing your order. Orders will then be delivered within 1-2 working days via courier.
  • Orders to the Republic of Ireland are also dispatched within 2 working days of placing your order. Orders will be delivered within 2-4 working days via courier.
Is delivery free?
  • Delivery throughout the UK and Ireland is FREE.
Do I have to pay customs fees?
  • In the same way the UK government adds tax to imported items from overseas, other countries have the power to add additional charges too. These charges may be applied whether the contents of your parcel is brand-new or used, even if you’ve already paid tax to the country you originally purchased from.
  • As a result, we can’t offer accurate information as to whether you will be charged customs fees. To find out more, please contact the relevant customs department of the country your order is being delivered to.
Can I choose a specific date for my order to arrive?
  • We’re currently unable to hold individual orders to arrive on a specific future date. As a result, please avoid placing your order until you’re 100% ready for it to be shipped and delivered.

New to SUP?

Which board should I buy?
  • Here at Bluefin, we’ve created a SUP for everyone. Our boards have been carefully designed for a wide range of abilities, heights, weights & types of paddling, meaning many different factors need to be considered before buying a board.
  • If you’re a total newcomer to paddleboarding, we recommend our Cruise model as a great all-rounder for beginners. For more information on which SUP is best for you, check out our ultimate guide.
What paddle should I get?
  • Paddles are an essential part of successful paddleboarding. Selecting the right option is crucial, as the wrong paddle could make your experience a lot more challenging than necessary.
  • Here at Bluefin, we produce three types of adjustable paddle: fibreglass, aluminium or carbon fibre.
  • Both are super lightweight and easy to use, featuring a tough polyurethane blade. A fibreglass shaft weighs 35% less than standard aluminium paddles, and offers increased rigidity and durability.
  • However, a carbon fibre paddle shaft weighs 40% less than aluminium options, and delivers up to 3x more rigidity and durability.
  • As a result, we recommend fibreglass paddles for beginners or leisurely paddlers. But if you’re an avid SUPer frequently engaging in aggressive racing or touring, our carbon fibre paddle is more suitable.
Can kids SUP?
  • Absolutely yes! We’ve created a SUP for everyone, including children.
  • Our Cruise Junior board has been specifically designed for kids and small adults, allowing kids to SUP safely without being overwhelmed by a board that’s too big.
Is SUP difficult to learn?
  • On the contrary, stand up paddleboarding is considered one of the easiest water sports to learn. Provided you’re willing to spend a few hours getting used to the water and perfecting your balance, virtually anyone can learn how to SUP.
  • To discover more about learning to SUP for the first time, check out our blog where we explore how easy paddleboarding really is!
Do I need paddleboarding lessons?
  • As we believe anyone can learn to SUP, paddleboard lessons may not be 100% necessary.
  • But if you’re especially nervous and struggle to feel confident on the water, there’s absolutely no shame in getting a little extra help! Plenty of great SUP lessons are available, with a simple Google search being all you need to find your best local options.
How do I inflate my SUP?
  • There are two methods of inflating your iSUP: using a handheld or electronic pump.
  • All our SUPs come with a handheld dual-action pump, equipped with an accurate high-pressure PSI gauge. Simply connect the pump to your board’s valve, and you’re ready to inflate. Your SUP inflates with both the up and downstroke of the pump, saving time in the process.
  • Or if you’re after an even easier result, our electronic pump can inflate your board in as little as 15 minutes.

Caring for your SUP

How do I travel with my iSUP?
  • Our iSUPs have been specifically designed with ease of travel in mind. Whether walking, driving, or hopping on a plane, travelling with your iSUP shouldn’t be a struggle with our included travel backpack.
  • For more information on how to best travel with your SUP, check out our blog for some top tips.
How do I take care of my SUP?

Taking care of your SUP is pretty easy, with little regular maintenance required. But to keep your board in tip-top shape for as long as possible, here’s some simple things to be aware of:

  • Don’t expose your board to sunlight for too long, as this can cause permanent damage. Store indoors, in the shade, or in a reflective bag when not in use.
  • After paddling in the ocean, rinse your board and all accessories with fresh water. Failing to rinse-off salt and other debris can weaken seams and damage your board’s material over time.
  • Regularly check for cracks, scrapes, or any other issues. The faster you identify a problem, the quicker it can be fixed to avoid too much long-term damage.
How do I store my SUP?

Proper SUP storage is crucial for increasing your board’s longevity. Here’s some top tips:

  • Make sure your board is fully dry before deflating, folding, and storing away. Storing your board when wet or damp can cause permanent damage over time. Not to mention the mould that could develop if you go a long period of time not using your board!
  • Always store your SUP in appropriate temperatures. Whilst our boards are designed to be super durable, extreme hot or cold conditions won’t be ideal in the long-run. We recommend storing your board anywhere between 5 – 40°C (40 – 105°F).
  • Always remove your centre fin. If you deflate your board and try rolling it up with fins still in, this could cause permanent damage.
Can I keep my SUP permanently inflated?
  • Many people assume SUPs have to be stored deflated, but that’s simply not the case. In fact, if you regularly use your board, we recommend keeping it inflated for ease and to save time!
  • As long as you keep your board away from direct sunlight, you can keep it inflated for as long as you wish. Just be sure to avoid stacking heavy objects on top of it, as this could cause damage.
My SUP has a leak. What do I do?
  • First of all, don’t panic! Experiencing a leak can be pretty common with inflatable SUPs, and most are simple to fix.
  • The first step is to locate the leak. The bubble test is the easiest method of doing this. Simply spray your board with soapy water, and look out for where the most air bubbles appear – this will be the source of your leak.
  • Once located, you can use a patch from your repair kit to repair the leak. Secure the patch in place using toluene glue, and you’re able to safely take your board out on the water again.
  • If you have any questions regarding leaks, or if there’s anything you’re unsure about, we’re always here to help. Get in touch with our technical support team by emailing support@bluefintrading.co.uk

SUP Safety

What should I wear when stand up paddleboarding?
  • If you’re a newcomer, we strongly recommend wearing a floatation device at all times. It’s also best to wear waterproof clothing or even a wetsuit, ensuring you’re always prepared should you get wet!
  • For more experienced paddlers, simply staying comfortable is key. Being sure to protect yourself from the sun is crucial, especially when paddling close to the coast. A cool breeze can easily mask how hot temperatures are truly getting, and you’ll be more exposed to sunburn as sunlight reflects back up off the water.
  • Wearing clothes with wicking properties is ideal too, as you’ll be kept feeling cool and dry.
Other than a SUP and paddle, what else do I need?
  • Regardless of whether you’re in a rough ocean or calm lake, a leash is essential. Not only will this keep your SUP safely attached to you should you fall off, but also prevents your board being swept away beyond reach. All our SUPs come complete with a secure coiled leash.
  • SPF is equally important to avoid sunburn. And, if paddling in unfamiliar areas, we recommend water shoes for protection.
How do I avoid falling?
  • In short, you can’t! Falling is a totally normal aspect of paddleboarding (especially when learning), and is nothing to be scared of.
  • If you do feel you’re going to fall, knowing how to fall correctly is crucial to avoid damage. Aim to fall directly into the water, as falling onto your board can cause injury. And be sure to keep hold of your paddle.
Can I SUP even if I can’t swim?
  • Whilst we firmly believe anyone can SUP, this unfortunately doesn’t apply to those who can’t swim.
  • As falling is a completely normal aspect of paddleboarding, you’ll be putting yourself and those around you in danger if you’re unable to swim. Regardless of whether you’re paddling in shallow waters, you MUST know how to swim before attempting to paddleboard.
Can I safely bring my dog onboard a SUP?
  • Absolutely! You can definitely paddle with your pups, provided they’re confident in the water and you’ve got the right board.
  • We recommend the 10’8 Cruise when paddling with smaller dogs, or the larger 12’ and 15’ models if you need a little more space.
Can two people safely SUP together on the same board?
  • Provided you’re using a board that’s large enough, absolutely! The 15’ Cruise is best for adult tandem paddling, its large deck offering plenty of space for both to feel comfortable.

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