COVID July Update

An update for all of our customers. Firstly, I just want to say thank you for continuing to support us during this time. Please know that we are working flat out to ensure the least amount of impact on delivery and customer service wait times.

We are currently receiving a high volume of support queries. This means that you may experience a longer wait time for replies. Our team is working to respond to everyone as soon as possible. It’s also worth knowing that multiple requests about the same issue will result in longer wait times - due to you losing your place in the queue.

Due to the recent increase in orders, our processing time is now longer than usual. This can be delayed up to 5 working days. Please be assured that we are dispatching your boards as quickly and as safely as we can.

Pre-Orders are being sent as close to their dates as possible, but again, we are relying on couriers for efficient dispatch and in some cases, this is just not possible. We rely on third-party couriers and due to the ongoing pandemic and also a global increase in online shopping they are struggling to keep up with demand.

In some cases, please allow up to 5 working days in addition to these dispatch times below:

UK Orders:

Once dispatched, your order should be with you in 1-3 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Republic of Ireland Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

European Orders:

Once dispatched, your order should be with you in 4-6 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

US Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipping times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Please be assured that we PRIDE ourselves on customer service and we are working flat out to make sure that we can resolve issues and answer queries as soon as possible. We usually have a 24 hour response time, but due to demand, we have had to extend this to 72 hours. We are currently working on processes to speed this up but your patience is so appreciated in this time.

Again, thank you for your support. It means a lot to us. I hope everyone is staying safe and well in these times.


Thank you,

Charlotte

Co-Founder

Bluefin SUP

Bluefin Cruise Carbon SUP Package | Stand Up Inflatable Paddle Board | 6” Thick | Carbon Rail & Paddle | Kayak Conversion Kit (10’8 | 12’ | 15′)

£799.00£1,099.00

Select Board Size : 10ft 8 CARBON
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LOOKING FOR A PRECISION BOARD PACKED WITH HIGH PERFORMANCE DESIGN? Only Bluefin Cruise Carbon comes with FRS carbon composite rail, 1000 Denier Exo Surface Laminate & Pro-Weave Drop Stitch. These materials make Carbon so tough it holds up to 28 PSI. Bluefin makes the most rigid & stable inflatable stand up paddle board you’ll ever buy.

FRS: FLEX REDUCTION SYSTEM: Robust Carbon fibre rovings woven into a diagonal twill pattern produce our 3K Carbon fibre rail layer. Unique properties of 210gsm carbon textile allow stiffness & flexibility in one lightweight material. Carbon mid-rail is heat-welded between internal and external rail tape to produce unrivalled tension & rigidity.

AIR DUO INFLATION: Independent Inflation Loop Air Duo inflation is a huge advancement in iSUP construction. With a stand alone central inflation loop inside the massive main air chamber Carbon is more indestructible, rigid and high volume than ever. Carbon can even float on the inflation loop alone making it a stand out safety feature as well as stiffness enhancer.

US BOX FIN + CARBON FIBRE PADDLE: 2 piece carbon paddle with ergonomic shaft weighing almost 70% less than standard SUP paddles and floats too. Match your fin to the conditions with US Box design. No metal parts or tools to lose, clip fins in securely in seconds.