Happy Customers
Average Response Time
Stars On Trustpilot
Why We Have The Best Support
Real Solutions, Real People
Nobody wants to deal with an AI-powered chatbot that just repeats itself. When you reach out to us, you're speaking to real people who are just like you. Whether you need advice on choosing the right board, troubleshooting tips, or help after your purchase, our team is here to make your experience smooth and stress-free
Fast & Friendly Support
When you read the reviews on Trustpilot, our SUP owners club, and various online platforms, you'll notice that our team is not only warm and engaging but also committed to exceeding your expectations by finding solutions that go above and beyond. At Bluefin, we prioritize our customers' satisfaction, and strive to ensure that you feel valued and appreciated.
There Before & After
Whatever you need, whenever you need it, we’ve got the answer. Our team is here to help with expert advice, product guidance, and support whenever you need it. Just click the chat icon at the bottom right of your screen and see how we can help.
Educating Paddlers
We don’t just provide exceptional customer service—we’re dedicated to educating and empowering every paddler. Our expert team is here to guide you every step of the way, ensuring you have the knowledge and confidence to make the most of every adventure.
I had some questions about my order, they answered very fast. I like this kind of support service!
Went to order a couple of bits but I messed it up. Spoke to Kenzie at customer services and it was sorted out with no fuss. Couldn't be happier
The Bluefin team were amazing with after sales support cant thank them enough for dealing with my issue very swiftly and efficiently.
Industry Leading Warranty
At Bluefin SUP, we offer an unbeaten 5-year warranty—no forms, no activation, just buy your board and you're covered. Unlike competitors who require you to register to unlock the full length of their warranty—or only offer a fraction of the coverage—we give you complete peace of mind from day one. Plus, we still provide a Register Your Warranty page for those who want extra reassurance, but it’s entirely optional.