An update for all of our customers. Firstly, I just want to say thank you for continuing to support us during this time. Please know that we are working flat out to ensure the least amount of impact on delivery and customer service wait times.
We are currently receiving a high volume of support queries. This means that you may experience a longer wait time for replies. Our team is working to respond to everyone as soon as possible. It’s also worth knowing that multiple requests about the same issue will result in longer wait times - due to you losing your place in the queue.
Due to the recent increase in orders, our processing time is now longer than usual. This can be delayed up to 5 working days. Please be assured that we are dispatching your boards as quickly and as safely as we can.
Pre-Orders are being sent as close to their dates as possible, but again, we are relying on couriers for efficient dispatch and in some cases, this is just not possible. We rely on third-party couriers and due to the ongoing pandemic and also a global increase in online shopping they are struggling to keep up with demand.
In some cases, please allow up to 5 working days in addition to these dispatch times below:
Once dispatched, your order should be with you in 1-3 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.
Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.
Once dispatched, your order should be with you in 4-6 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.
Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipping times will be adhered to by our couriers, but they will endeavour to do so as much as possible.
Please be assured that we PRIDE ourselves on customer service and we are working flat out to make sure that we can resolve issues and answer queries as soon as possible. We usually have a 24 hour response time, but due to demand, we have had to extend this to 72 hours. We are currently working on processes to speed this up but your patience is so appreciated in this time.
Again, thank you for your support. It means a lot to us. I hope everyone is staying safe and well in these times.
Thank you,
Charlotte
Co-Founder
Bluefin SUP
$499.00 – $1,399.00
SHIPS THROUGHOUT AUSTRALIA – TRACKED COURIER SERVICE
✅ The Ultimate All Around Travel iSUP+ Kayak conversion
✅ DESIGNED IN THE UK – Rated #1 Best Inflatable SUP of 2018
✅ Kayak Conversion Kit,Carry Bag, Leash, Dual Action Pump, Centre Fin
✅ EASILY PORTABLE!Board packs down small & weighs 11.3 – 15.3 kg
✅ EXO SURFACE LAMINATE:Built to last a lifetime
✅ 60 DAY RETURNS+ 5 YEAR WARRANTY
✅ FREE SHIPPING to the UK & Europe
Paddlers who want a versatile, high quality iSUP they won’t outgrow who want to save time & make the right choice in a sea of inflatable paddle boards.
Spend less time deciding & more time paddling on Bluefin’s Cruise, the most versatile iSUP with the longest warranty & best customer service around. For paddlers who want a board that travels light & provides rigid stability for the whole family the Cruise delivers.
We’ve covered all bases by combining more aggressive performance features of touring boards with comfort & stability aspects of all-round leisure boards. The Cruise is easy to paddle, easy to prep and easy to pack so you’ll have more fun & less faff.
Best of all, Cruise is ready to go from doorstep to beach on day 1 with everything you need in the box. Explore all that stand up paddle boarding has to offer on a state-of-the-art board you won’t outgrow that doesn’t cost as much as a car.
Our valve is in it for the long haul. Durable, straight forward & designed for easy cleaning and maintenance.
Cruise comes with you. At 15 – 19kg all in the Cruise & accessories are meant to travel. Check your iSUP as standard baggage.
We stand by our paddle boards by offering the longest warranty on the market & the longest return period too.
Our customer service team is the friendliest & most well informed you’ll find. We are avid paddlers and use our boards frequently, which means we know how to help you if you need it.
| Select Board Size | New 10 ft 8 in, 10 ft 8 in, 12 ft, 15 ft, New 12ft, New 15ft |
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Bluefin SUP 10′10″ Voyage Stand Up Paddle Board Kit – Ultimate Stability Paddle Board
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