COVID July Update

An update for all of our customers. Firstly, I just want to say thank you for continuing to support us during this time. Please know that we are working flat out to ensure the least amount of impact on delivery and customer service wait times.

We are currently receiving a high volume of support queries. This means that you may experience a longer wait time for replies. Our team is working to respond to everyone as soon as possible. It’s also worth knowing that multiple requests about the same issue will result in longer wait times - due to you losing your place in the queue.

Due to the recent increase in orders, our processing time is now longer than usual. This can be delayed up to 5 working days. Please be assured that we are dispatching your boards as quickly and as safely as we can.

Pre-Orders are being sent as close to their dates as possible, but again, we are relying on couriers for efficient dispatch and in some cases, this is just not possible. We rely on third-party couriers and due to the ongoing pandemic and also a global increase in online shopping they are struggling to keep up with demand.

In some cases, please allow up to 5 working days in addition to these dispatch times below:

UK Orders:

Once dispatched, your order should be with you in 1-3 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Republic of Ireland Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

European Orders:

Once dispatched, your order should be with you in 4-6 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipment times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

US Orders:

Once dispatched, your order should be with you in 3-5 working days. Please note that, due to the COVID19 pandemic, the couriers have suspended all service guarantees, so we sadly cannot guarantee that these shipping times will be adhered to by our couriers, but they will endeavour to do so as much as possible.

Please be assured that we PRIDE ourselves on customer service and we are working flat out to make sure that we can resolve issues and answer queries as soon as possible. We usually have a 24 hour response time, but due to demand, we have had to extend this to 72 hours. We are currently working on processes to speed this up but your patience is so appreciated in this time.

Again, thank you for your support. It means a lot to us. I hope everyone is staying safe and well in these times.


Thank you,

Charlotte

Co-Founder

Bluefin SUP

Bluefin Electric SUP Air Pump for Inflatable Paddle Board | 12V DC | PSI/BAR

$185.00

  • RAPID INFLATION – Inflates a regular-sized SUP board to a safe & recommended 16PSI (1.1 BAR) in less than 15 minutes. The Electric iSUP Air is one of the best pumps available, for use with various inflatables. Let the pump do the hard work, whilst you prepare the rest of your paddle board kit for the water.
  • DIGITAL CONTROL – With the LCD display & simple digital controls – you can accurately set or adjust the pressure before & during inflation. Choose from PSI or BAR & increase or decrease the desired level to pump your favourite inflatables with ease.
  • PORTABLE – Extremely lightweight (1.2kg) with an ergonomic carry-handle. Use your electric SUP pump on the go by simply plugging into any 12V vehicle multi-socket / car cigarette lighter. The extra-long 3 metres power cord gives you extra-reach from car-park to waterside.
  • AUTO SHUT OFF – Once the desired air pressure for your inflatables has been reached, the electric pump simply shuts off – saving on time & energy. The intelligent air tech means you can check your kit, set up camp & admire the scenery whilst you wait.
  • SECURE CONNECTION – Twist & lock into place with the smart & secure inflation valve connection. The Bluefin SUP Air Pump comes from a trusted Paddle Board brand of expertise & reliability, offering a premium range of professional SUP equipment.